![]() ![]() It is estimated that call centers in the United States employ over 3 million people, including employees who have been outsourced. Technology firms, healthcare providers, financial institutions, and human resources firms all utilize call centers to ease the flow of incoming calls and process higher volumes of customers and clients. Call Center Situational Judgement Tests (SJT) Online Preparation, Tips & Sample Questions- 2021Īs the world becomes more global, call centers have become a more common part of doing business.
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